] The easy insurance is online | 24ins.bg
The easy insurance is online
0700 4 24 24
at the price of a local call

Customer care


ATTITUDE

We do not tempted to offer low prices at the expense of quality. An insurance brings peace of mind and security when be paid in the shortest possible time and without nerves. We keep the prices to ensure our promises. Our clients are appreciated how much time and stress they save at reasonable prices we offer.

INFORMED CHOISE

We hold our customers to have all needed information before making a decision. Our comparisons are clear and comprehensive, our prices are current to the minute. We notify our customers for free a few days before the price change. In an accident our staff will advise you competently not to miss benefits because you did not know everything.

EASY NAVIGATION

Every day our professionals are working to make the site navigation easy and the ordering fast. All simple, intuitive and imperceptibly in the site is the result of hours of hard thinking, experimentation and testing. Our customers are not obliged to struggle with confusing menus, incomprehensible language and long forms - so we are interested in your opinion what can be improved.

INNOVATION

Most insurance providers understand their business as resale insurances, with variations in prices and possibly good service. For us assurance is much more. It is a sense of human concerns, risk assessment, understanding the unreasonable and irrational behavior. We are here to shake up the deadlock in this market. We want to convert assurance to competition for more values and benefits, not lower prices at the same ratty insurance products.

RELIABILITY

застрахователна сигурност

We accept customers' financial security seriously:

- a licensed insurance broker

The site 24ins.bg belongs to Broker Ins - a licensed insurance broker with permission N 499-3Б/2006, registrated in Financial Supervision Commission.

When contracting an insurance through this site, you are faced with legal person who is legally responsible for the operation of your insurance policies. Our activity is regulated by the provisions of the Insurance Code. This distinguishes us from other sites, behind which is uncertain who is, what responsibility has and whom you should call if something is wrong.

- protection of personal data

Your personal data are processed in according to the Law on Personal Data Protection registration number 1197945

When entering your details on the site, at the time of writing, they are protected by reliable security technology on the Internet - SSL, 128 bit encrypted connection, Verified by Visa technology

- when there are problems, we're online:


- absolute transparency

The validity of the license of an insurance broker you can check on the website of the Financial Supervision Commission http://www.fsc.bg

The validity of the license of the operator of personal data you can check on http://www.cpdp.bg

In case of suspect in irregularity you may approach the Commission for Financial Supervision, Insurance Supervision Departmenthttp://www.fsc.bg/go.idecs?i=4155

- Insurance Codehttp://www.lex.bg/bg/laws/ldoc/2135514184
- Commission for Consumer Protectionhttp://www.kzp.bg

Information regarding Art. 325 of the Insurance Code

1. The company Broker Ins Ltd. was incorporated on 09.11.1998. with company case No. 12979/1998 of Sofia City Court with its registered headquarters and address - city of Sofia, Triaditsa Municipality, Karnigradska St 3.

2. By decision No. 8 of 23.03.2000 and No. 499-3B of 21.07.2006 of the Financial Supervision Commission of the Ministry of Finance, Broker Ins Ltd. was granted the rights to operate as an insurance broker. Registration can be checked at http://www.fsc.bg/bg/registri-i-spravki/ - Electronic register and filing cabinet - Insurance brokers.

3. Broker Ins Ltd. does not directly or indirectly hold more than 10% of the votes in the General Meeting or the capital of an insurer.

4. An insurer or a controlling company of an insurer does not directly or indirectly hold more than 10% of the votes in the General Meeting or the capital of Broker Ins Ltd.

5. Complaints against actions of employees of Broker Ins Ltd. can be filed at the head office of the company at: Sofia, 3, Karnigradska Str. Or by e-mail at office@brokerins.bg.

6. Complaints against Broker Ins Ltd. and its employees may also be filed with the Financial Supervision Commission, Insurance Supervision Directorate at: Sofia 1000, 16, Budapest Str., Or by e-mail at delovodstvo@fsc.bg.

7. Broker Ins Ltd. does not provide insurance mediation on behalf of an insurer. Broker Ins Ltd. represents the users of insurance services.

8. Broker Ins Ltd. provides advice as an insurance broker regarding the insurance products distributed by the company, in accordance with Art. 325a, para. 5 of the CC - based on a fair and personal analysis.

9. In the course of its business, Broker Ins Ltd. receives a remuneration formed as a percentage of the paid insurance premium. In some cases, Broker Ins may charge an additional fee to cover its administrative expenses.